FAQ

When can I expect my order?
We need 1 to 3 business days to process your order. After that, your order will be delivered within 5 to 7 business days. So in total, it takes 6 to 10 business days.

Can I track the status of my order?
Yes, we offer a Track & Trace feature for all shipments. Once your order has been shipped, you will receive a link to the order status page where you can track the current status of your delivery. Please note that it may take some time for the Track & Trace status to become available.

How much are the shipping costs?
We NEVER charge shipping costs. That’s great news because it means you don’t have to pay any shipping fees at all!

What steps do I need to take if I want to return an item?
Please read our refund policy for comprehensive information on returns.